Are you a factory or trading company?
We are a factory, we have our own design team and producing workshop.
Can you customize according to the photos and ideas provided?
Of course. You can express your ideas and requirements through hand drawings or photos. Combined with our professional suggestions, we can achieve an optimal scheme for your customization.
What grade of glass and crystal do you use?
We use first-class quartz sand raw material for ultra-white, highly transparent glass. Currently, we use AAAA grade crystal material, the highest grade of artificial crystal available.
Is there a charge for making samples?
Samples are charged only at cost, depending on size and requirements. Usually, samples can be prepared in 3-7 days.
How long is your warranty period?
The warranty is 2 years. We provide free light source replacements if they fail within the warranty period.
Can you provide door-to-door transportation?
Yes, we can arrange comprehensive door-to-door transportation services for your convenience.