Frequently Asked Questions
Q How can I get a sample?
Please contact us and we will let you know how to get a sample. Normally, free sample of crystal pendant will be provided, but whole lighting frame sample with crystal can be available; it needs to be charged.
Q We pay much about leadtime, how is yours?
We have common products in stock, so quick leadtime of existing items are within 15 days. If no stock and need to be customized, please inquire us for negotiation.
Q How do you ensure product quality and longevity?
We maintain a high-quality line with strict inspection in the production process, performing spot quality checks and tests before shipment. We offer 3 years product guarantee.
Q What is colour temperature options?
Warm white: 2200k-3000k; Natural white: 4000K-4500K; Cool white: 6000K-6500K.
Q Where can we put our own logo?
We can print your logo on the products and packages if the order meets our MOQ.
Q Do you accept OEM & ODM and help with custom boxes?
Yes, we welcome OEM & ODM projects and can assist in designing color boxes with your logo.