Are you a factory or trading company?
We are a factory with our own dedicated design team and professional production workshop.
Can you customize products based on photos or ideas?
Yes, we specialize in large-scale art and lighting customization. You can share hand drawings or photos, and we will work with you to reach the optimal design.
What grade of glass and crystal do you use?
We use first-class quartz sand resulting in ultra-white, highly transparent glass. Our crystals are AAAA grade, the highest artificial crystal quality available.
Is there a charge for samples and what is the lead time?
Samples are charged at cost, depending on specific requirements. Typically, samples are completed within 3-7 days.
How long is the warranty period and what about parts?
We provide a 2-year warranty. If a light source fails within this period, we provide replacements free of charge.
Do you provide door-to-door transportation?
Yes, we can arrange full door-to-door transportation services to simplify the delivery process for our clients.
Trandic Light
